Designated Support Engineer (DSE)

FireEye


Company :  FireEye
Location :  Singapore, Singapore, Singapore
Job Type :  Full-time
Job Status :  Permanent
 

Position Title Designated Support Engineer (DSE) Location Singapore, Singapore The Company FireEye has invented a purpose-built, virtual machine-based security platform that provides real-time threat protection to enterprises and governments worldwide against the next generation of cyber attacks.

These highly sophisticated cyber attacks easily circumvent traditional signature-based defenses, such as next-generation firewalls, IPS, anti-virus, and gateways.

The FireEye Threat Prevention Platform provides real-time, dynamic threat protection without the use of signatures to protect an organization across the primary threat vectors and across the different stages of an attack life cycle.

The core of the FireEye platform is a virtual execution engine, complemented by dynamic threat intelligence, to identify and block cyber attacks in real time.

FireEye has over 2,700 customers across more than 67 countries, including over 157 of the Fortune 500.

The Role The FireEye Designated Support Engineer (DSE) provides the best possible customer service to the companys most important customers.

They bring deep knowledge of FireEye products, related technologies and their customers deployments to solve problems quickly and provide proactive guidance.

DSEs are the most elite role in FireEyes customer support organization, with advanced technical, problem solving, account management and customer interaction skills.

To that end, DSEs support a small set of customers, typically no more than 4.

T

Engineering (Non-software)

 
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